Hello Advisors,

We're writing to you today to give you advance notice about a refresh to December Deals. The “while supplies last” dynamic of December Deals products was intended to be fun — “What might I be able to get with this new release?” “What great deals might I be able to score?” Instead of creating excitement, the site issues we've been seeing with high volumes* occurred again, resulting in frustration. Based on feedback from the first release, for the second we removed the limits/order and four of the six items sold out quickly.

For this next (& final) release, we are going to:

Move the Monday, Dec. 12, December Deals products to Friday, Dec. 9, at noon CT.
Make all December Deals additions Advisor Exclusives. This may not change some selling out quickly, but there will be a limit of 5/order.
We have changed up the website banners to remove the mention of new products dropping.
The only products now launching on Monday, Dec. 12, will be the two Advisor-Only January Preview Boxes, which you can preview during the unboxing webinar Thursday) at 7pm CT — RSVP here — and Advisor orders that include either of the two boxes Dec. 12-16 will get free shipping.

*If you missed Mark and Alison's letter about systems issues, you can find it here.

What will be launching Friday?

The following products will go live in Advisor Exclusives with a limit of 5/order on Friday, Dec. 9, at noon CT and will be the final products added.

Pumpkin Vine
Border Punch

Alpine Mountains
Border Punch

Mosaic Recipe Template

Sweater Weather
Paper Pack (6/pk)

Sweater Weather Texture
Paper Pack (6/pk)

Sweater Weather Laser Cut
Paper Pack (3/pk)

Little Dreamer Exclusive
Paper Pack (6/pk)

Vista Shimmer Solid
Cardstock (5/pk)

Opal Shimmer Solid
Cardstock (5/pk)

Merlot Shimmer Solid
Cardstock (5/pk)

Orchid Solid Cardstock (10/pk)

Pear Solid Cardstock (10/pk)

Botanical Burst Serif ABC/123
Letter Stickers

We hope that you will find these updates to December Deals helpful, and remember to RSVP for the Advisor-Only Unboxing Event that's taking place tomorrow at 7pm CT so you can see the Advisor-Only January Products Preview Boxes you'll be able to order Dec. 12-16!

RSVP For The Unboxing

For questions or assistance, email CustomerService@CreativeMemories.com or call 320-281-1424. Customer Service hours of operation are Monday-Friday from 8:30am-4:30pm CT.*
*Home Office will be closed on Friday, Dec. 23, and Monday, Dec. 26, in observance of the Christmas holiday.

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Creative Memories 1100 Stearns Dr. Suite #100 Sauk Rapids, MN 56379

Move the Monday, Dec. 12, December Deals products to Friday, Dec. 9, at noon CT.

Make all December Deals additions Advisor Exclusives. This may not change some selling out quickly, but there will be a limit of 5/order.

We have changed up the website banners to remove the mention of new products dropping.

The only products now launching on Monday, Dec. 12, will be the two Advisor-Only January Preview Boxes, which you can preview during the unboxing webinar Thursday) at 7pm CT — RSVP here — and Advisor orders that include either of the two boxes Dec. 12-16 will get free shipping.